Is Sportouch free to use?

Yes! Sportouch is completely free for both players and organizers. Some games may have participation fees set by organizers, but the platform itself comes at no cost.

Are there games for all skill levels on Sportouch?

Absolutely — you’ll find games for every level, from beginner to advanced. Organizers set the required skill level for each game, so you can easily find a match that fits your experience.

What happens if a Sportouch game is cancelled?

If a game is canceled or rescheduled, you'll receive a notification and be removed from the player list. Sportouch only provides game information — any payments should be arranged directly between organizers and players. We recommend organizers clearly state any payment terms in the game description.

How do I get paid as a Sportouch organizer?

Payments are handled privately between organizers and players. Sportouch does not process transactions, so all payment arrangements must happen outside the app.

Can I leave a game after joining on Sportouch?

Yes, you can leave a game after joining. However, we encourage players to be considerate and leave with plenty of notice so organizers can find replacements. Simply go to the game details and click the 'Leave Game' button.

How much does it cost to join a game?

Joining a game is free through the app. Some organizers may set a participation fee, which will always be clearly displayed before you join. All payments are handled directly between players and organizers.

How can I promote my Sportouch game?

You can promote your game using Sportouch’s promotion tools to boost visibility in search and featured lists. Visit the «Game Bank» section in your organizer game details page, add required amount of TouchCoins, press «Promote».

Does Sportouch provide customer support?

Yes, you can contact support at support@sportouch.app or use the contact form on the website.

Are my personal data safe on Sportouch?

We take data privacy seriously. All personal information is processed according to our Privacy Policy.

Can I use Sportouch in different cities?

Yes, Sportouch is available in over 100 cities. You can find and join games in various locations.

Sportouch – Find, Join, and Organize Sports Games

1. Introduction

This Privacy Policy describes how the Sportouch mobile application ("we," "us," or "the App") collects, uses, stores, and protects information obtained from users. Sportouch enables users to find, join, and organize sports matches while fostering a sports community. We are committed to safeguarding your privacy and ensuring transparency regarding the use of your data.

2. What Data We Collect

We may collect the following types of information:

Personal Information: Name, phone number, date of birth (required during registration), and email address (optional).
Sports Event Data: Information about matches you create or join, including location, time, and sport type.
Automatically Collected Data: IP address, device type, operating system version, unique device identifiers, geolocation (with your consent for finding nearby matches).
Usage Data: Information about your interactions with the App, such as viewed events and time spent.

3. How We Use Your Data

We use the collected information to:

Provide core App functionalities, such as organizing and finding sports matches.
Personalize your experience, such as recommending nearby events.
Send push notifications related to your events or App updates.
Analyze App usage to improve our services and functionality.

4. How We Share Your Data

We do not sell your personal data. We may share data:

With third-party service providers (e.g., cloud services, analytics platforms) that assist us in operating the App.
With other users as part of the App’s functionality (e.g., your name may be visible to event participants).
When required by law (e.g., by court order).
In the event of a company reorganization, merger, or sale.

5. Geolocation

Sportouch may request access to your geolocation to find sports events nearby. You can disable geolocation access at any time through your device settings, but this may limit certain App features

6. In-App Purchases

If you make in-app purchases (e.g., for premium features), payments are processed through Apple (for iOS) or Google (for Android). Please review their respective payment policies:

7. Data Storage and Security

We store your data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
We use industry-standard security measures (e.g., encryption) to protect your data from unauthorized access.

8. Your Rights

You have the right to:

Request access to your data.
Request correction, deletion, or restriction of data processing.
Object to data processing or withdraw consent (where applicable).
Lodge a complaint with a data protection authority.

To exercise these rights, contact us at: support@sportouch.app.

9. Cookies and Similar Technologies

We may use cookies or similar technologies to analyze usage and enhance the App’s performance. You can manage cookie settings through your device preferences

10. Changes to This Privacy Policy

We may update this Policy from time to time. We will notify you of changes via the App or email

11. Contact Information

If you have questions about this Policy, please contact us:

Email: support@sportouch.app